Reference

Terms and Conditions for Your raja500 Account

These terms set out how your account works on raja500 — what we expect from you and what you can expect from us. Access to our lobby depends on local law and is available only in eligible regions.

Account eligibility appliesDANA, OVO, GoPay coveredLocal law governs accessChanges notified via accountContact us for any query
raja500 Terms and Conditions for Your raja500 Account
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We keep your account data only as long as it is needed for the purposes described in these terms, or as required by applicable law. You can request a summary of what we hold at any time through support.

Account Data Retention

We retain your account information for as long as your account is active and for a period afterward as required by applicable regulations. You can ask us what we hold.

Session Security

Your account is protected by password authentication and session tokens that expire on logout. We do not store your DANA, OVO, or GoPay credentials on our side.

Cookie Use

We use cookies to keep your session active across browser tabs and to remember your device for returning logins. You can manage cookie preferences in your browser settings.

Right to Request Changes

You can request corrections to your account details or ask for your account to be closed by contacting support. We'll confirm the action and timeline in writing.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about your rights under these terms, or requests to update your account details, go directly to our support team. We handle policy queries through the same channels as account support — no separate department, no waiting queue.

Team online

Live Chat

Open the chat window from any page in your account. We handle terms queries, account questions, and wallet verification through live chat.

Email Support

Send your query to our support address listed in the account help section. We aim to respond to terms-related emails within one business day.

Account Help Centre

The help centre inside your account covers common questions about eligibility, account closure, and how to request a copy of your data.

Common Questions About These Terms

If something in these terms isn't clear, start here. These are the questions we hear most from account holders in Indonesia.

These terms apply to anyone who opens an account on raja500. Access depends on local law — if our service is restricted in your area, these terms do not override that restriction.

We may update these terms at any time, but we will notify your registered account before changes take effect. Continuing to use your account after that counts as acceptance.

We retain certain account data after closure as required by applicable law. You can contact support to ask what we hold and request a copy before or after closing.

No. When you deposit via DANA, OVO, or GoPay, the transaction is handled through the payment provider. We record the transaction but do not store your wallet credentials.

Contact our support team via live chat or email with the details of your query. We'll review it and respond with our position, usually within one business day.

Availability of our service depends on local law and eligible regions. These terms are interpreted in light of applicable regulations where access is lawful. We do not make representations about legality in restricted regions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.